Does iVi work with Zoom, Teams, and other video platforms?

Yes. iVi works with Zoom, Microsoft Teams, Google Meet, Doxy.me, SimplePractice, and any platform that accepts standard USB camera and microphone inputs.

What operating systems does iVi support?

iVi works with Windows (7 and above), macOS, and certain iPad models via USB-C. Optional IVICAM software allows camera adjustments.

Is iVi secure and compliant with HIPAA regulations?

iVi functions as a standard USB camera and audio device. It does not store or process patient data independently. HIPAA compliance depends on your complete setup, including your video platform, Business Associate Agreements, and practice safeguards.

Are there any ongoing subscription fees for iVi?

No. iVi is a one-time hardware purchase at $1,895 USD with no recurring fees, licensing costs, or per-session charges.

Do patients or clients need to install anything to use iVi?

No. The improvement happens entirely on your side. Patients, clients, and students use their normal video platform. They will notice better engagement but experience no technical changes.

What are the iVi technical specifications?

Sony IMX678 4K sensor (3840 x 2160), Harman Kardon stereo speakers, four near-field microphones with XMOS DSP noise cancellation, integrated adjustable LED lighting, 10-inch 1920 x 1200 beam-splitter display, external power plus USB-C for camera, display, and audio signal.

Does iVi work with my existing video platform?

Yes. iVi works with Zoom, Microsoft Teams, Google Meet, Doxy.me, SimplePractice, and any platform that accepts standard USB camera and microphone inputs. Just select 'iVi Camera' and 'iVi Audio' in your settings.

What operating systems does iVi support?

iVi works with Windows (7 and above), macOS, and certain iPad models via USB-C. Windows typically includes DisplayLink drivers automatically. Mac users may need to install the free DisplayLink driver to run iVi as an additional display. Optional IVICAM software allows camera adjustments.

Do my patients or clients need to install anything?

No. The improvement happens entirely on your side. Patients, clients, and students use their normal video platform to join sessions. They will notice better engagement, but experience no technical changes.

Is iVi secure and compliant with HIPAA regulations?

iVi functions as a standard USB camera and audio device. It does not store or process patient data independently. HIPAA compliance depends on your complete setup, including your video platform, Business Associate Agreements, and practice safeguards. The wired USB connection provides more secure transmission than wireless alternatives.

Does iVi affect video or audio quality?

iVi improves both. The Sony IMX678 4K sensor delivers exceptional clarity and low-light performance. Harman Kardon speakers and a four-microphone array with noise cancellation provide professional-grade audio.

Can multiple people share one iVi device?

Yes. The plug-and-play design allows users to disconnect and reconnect the USB cable throughout the day. Each person's computer remembers iVi settings automatically.

Will iVi really make a noticeable difference?

You'll notice the difference straight away. Eye contact becomes effortless: you look at the person on your screen, and they see you looking directly at them. No more choosing between watching their face and meeting their eyes. People on the other end often say sessions 'feel more like being in the room together.'

Are there any ongoing subscription fees?

No. iVi is a one-time hardware purchase with no recurring fees, licensing costs, or per-session charges.

Is there a return policy?

Contact our team for specific information on trial periods and returns. We also offer live demonstration calls so you can experience iVi before purchasing.

iVi is designed to be sleek and easy to set up, but it is best suited for permanent setups: dedicated office desks, video kiosks, home offices, or workspaces. It is lightweight and easy to move if necessary.

What are the technical specs?

Sony IMX678 4K sensor (3840 x 2160), Harman Kardon stereo speakers, four near-field microphones with XMOS DSP noise cancellation, integrated adjustable LED lighting, 10-inch 1920 x 1200 beam-splitter display, external power plus USB-C for camera, display, and audio signal. Full specifications are available in the Tear Sheet under Resources.

Up and running in minutes.

From unboxing to your first call in under five minutes.

Pulling the iVi LCD display down into position using the side tabs

Connecting the USB-C cable between iVi and a laptop

Open & Connect

Gently pull the bottom LCD display down using the tabs on either side until it rests horizontally. Connect the power cord to the '12V 6A' port on the rear panel. Then plug the USB-C cable into the 'AV-IN' port and connect the other end to your computer. USB-C carries camera, display, and audio signal. External power is required.

Pressing the power button on the iVi base with an index finger

Power On

Long press the power button for about five seconds. The button turns blue when iVi is on. Your computer will detect iVi as a new display, camera, and audio device.

Windows display settings showing 1920 x 1200 resolution selected for iVi

Configure Your Display(first use only)

Open your display settings and find the new monitor (it may appear as 'No Monitor'). Set the resolution to 1920 x 1200. On Windows, select 'Extend these displays.' On macOS, go to System Settings, then Displays, and arrange iVi beside your main display. You only need to do this once.

Lights, Camera, Action

Open Zoom, Teams, Google Meet, or your preferred platform. Select 'iVi Camera' for video and 'iVi Audio' for microphone and speakers. Swipe your hand under the light sensor to adjust the built-in lighting. You're ready for your first call with true eye contact.

Unboxing

What's in the Box

Cables and Accessories

Cell phone/tablet holder, laptop/mini PC base, power adapter, USB-C to USB-A cable, USB-C to USB-C cable

Side Panel I

Speaker volume and screen brightness controls

Side Panel II

Top light temperature and desk light brightness controls

Rear Panel

12V 6A power port, AV-IN (USB-C), and HDMI IN

Troubleshooting

Platform-specific setup.

Most users are up and running immediately. If you need help configuring iVi for your specific operating system, follow the steps below.

Windows Display Setup

1With iVi on and connected, right-click on the desktop and select Display settings.
2Select Extend these displays from the multiple displays dropdown.
3Select the iVi display (it may appear as display 2) and set the resolution to 1920 x 1200.
4Set text scaling to 150% or 175% to enlarge the text on iVi's display.
5Rearrange displays so iVi is positioned next to your main monitor.

Note: DisplayLink drivers are typically included automatically. If not detected, install the free DisplayLink driver. Alternatively, use an HDMI cable connected to the HDMI IN port on iVi.

Resources

Everything you need.

Quick Start Guide (PDF)→IVICAM User Guide→macOS Setup Guide→iVi Specs and Tear Sheet→

Software

Download IVICAM.

IVICAM is optional but recommended. It gives you fine control over image quality, camera settings, and virtual camera output.

macOS

1Download DisplayLink Driver↓2Download IVICAM from the App Store↓

Windows

1Download Virtual Camera Driver↓2Download IVICAM from the Microsoft Store↓

Advanced

IVICAM fine-tuning.

Most users won't need to adjust these settings. IVICAM handles optimization automatically. But if you want precise control, here's what's available.

Image Control

Adjust core image processing settings for your environment.

Brightness
Contrast
Exposure
White Balance
Hue

Camera Control

Fine-tune camera positioning and compensation.

Zoom
Pan
Focus
Tilt
Backlight Compensation

FAQ

Common questions.

Setup takes under five minutes. Connect power, plug in one USB-C cable, press the power button, then select 'iVi Camera' and 'iVi Audio' in your video platform settings. That's it.

Need help?

Our team is here to help you get the most out of iVi. Reach out anytime.

Contact Support Book a Demo

Up and running in minutes.

Open & Connect

Power On

Configure Your Display(first use only)

Lights, Camera, Action

Unboxing

What's in the Box

Troubleshooting

Platform-specific setup.

Windows Display Setup

Resources

Everything you need.

Software

Download IVICAM.

macOS

Windows

Advanced

IVICAM fine-tuning.

Image Control

Camera Control

FAQ

Common questions.

How difficult is the setup process?

Does iVi work with my existing video platform?

What operating systems does iVi support?

Do my patients or clients need to install anything?

Is iVi secure and compliant with HIPAA regulations?

Does iVi affect video or audio quality?

Can multiple people share one iVi device?

Will iVi really make a noticeable difference?

Are there any ongoing subscription fees?

Is there a return policy?

Is iVi portable?

What are the technical specs?

Need help?